Our Support

Ultimus Business Consulting shall commit to the Service level Agreement (SLA) mentioned prices for a period of one year starting from the date of contract signage. In the event of any change occurs in prices that are related to Service level Agreement and its application, then SLA Prices shall be subject to change.

Why Ultimus Business Consulting?
Ultimus Business Consulting is a partnership between Microsoft Dynamics and our clients to ensure they are getting the highest value out of their technology investments. We know our clients have different needs, and so we have created Ultimus Business Consulting to be a flexible and customizable program to offer the best value. Benefits of Ultimus Business Consulting Global Support include:
  • Accelerate business performance by continuously optimizing your system's agility and flexibility.
  • Quickly resolve application issues with real-time answers from experts who know your unique processes, integrations, and configurations.
  • Build a personal relationship with Ultimus Business Consulting team members who take your issues and challenges as personally as you do - and hold themselves accountable for your satisfaction.
  • Improve operational efficiency and effectiveness by streamlining business processes and providing more intelligent reporting capabilities.
  • Free your people from performing routine, manual, or repetitive tasks and redeploy them to value-adding processes.
  • By making an investment in business process and technology solutions, you expect your business to become more agile, efficient, cost‐effective, and competitive.
  • With Ultimus Business Consulting Support, you can count on the help of a trained support team that delivers timely responsiveness with maximum value, enabling you to make the most of your solution and drive continuous business transformation and improvement.


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