Overview of Course
Microsoft Dynamics is Customer Relationship Management (CRM) software that focuses mainly on Sales, Marketing and Service sectors to enable companies to manage and track all customer-facing activities.Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a Browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer the Chrome and Firefox browsers are fully supported since Microsoft Dynamics CRM 2011 Update Rollup,The current version of Microsoft Dynamics CRM is 2013 with over 40,000 customers.

How Does CRM 2013 Help a business?
CRM systems like Salesforce and Microsoft Dynamics CRM provide a standardized method for collecting and sharing customer data and cataloging customer interactions.
If all of the data is standardized, it’s easily shared throughout the business.
CRM can be used by executives to create sales projections, by sales reps to maintain contact with clients, by shipping clerks to verify addresses, and by the billing department to create invoices.
The goal of CRM is to provide a comprehensive store of customer data that can be used to increase sales, improve customer retention, and make customer relations more efficient.
Job Heading
Candidate should be with a background of BE Btech MTech B.Sc(CS)
Experience in .Net Technical should be strong
Also MBA, BBA candidate can do with relevant experience in Sales and marketing
Experience candidates should be preferable
Good communication
Domain Knowledge

What qualities/skills in trainees help
CRM Developer
Tech Head
Sr.Software Engineer
Functional Consultant